“The new person starts Monday.”
You hunt for a laptop and an email address. They spend day one waiting.
Businesses run on Baseline.
Stop being the IT person. We’ll run it for you.
We set up and run your company’s computers, email, files, and security. Instant AI help in Teams, and a real person within 10 minutes when you need one.
Every month
$45 per user, on a computer $25 per user, phone onlyWhen you need a person
$35 per ticket Flat, however long it takesMonthly prices include Microsoft 365 and AI help, on an annual commitment. See the whole offer
- It lives in Teams. That’s where your team already chats, and where they ask for help.
- Adding a person is a form. A manager types a name and a cell number, and Baseline does the rest.
- You can see who’s ready. Every employee, and whether their face, fingerprint, or PIN sign-in is set up.
This is the real product. The company and people in it are made up.
Start where you are
Built for small teams where IT became somebody’s second job.
All you need is Microsoft 365 for email and sign-in. We set that up. Use as much of the rest as you like. Pick the line that sounds like you.
I own the business
“I want to know what it costs and what I get.”
The whole offer on one page.
See the offer →I’m the accidental IT person
“Everyone asks me, and it isn’t my job.”
What changes for you.
See your version →I’m worried about switching
“Moving everything sounds like a nightmare.”
How the move works, and what goes first.
See the switching plan →Someone asked about security
“An insurer wants to know how we’re set up.”
Every security setting, in plain words.
See the security page →Sound familiar?
Three moments from a week you’ve already had.
None of this is anyone’s fault. Your technology piled up one sensible purchase at a time.
“Did anyone shut off their access?”
The laptop came back. You’re still not sure what’s open in their name.
“What’s this charge for?”
Three IT bills, and one line nobody can explain.
Why help stays rare
We take the repeat problems out, so help reaches you fast.
The Baseline setup, like company computers we look after and Teams for meetings, is optional. Each part you use removes a weak spot once, so more gets fixed instantly and fewer requests become $35 tickets.
No passwords
Nothing to forget. Nothing to give away.
Your team signs in with a face, fingerprint, or PIN. Nothing to reset, and nothing for a scammer to trick out of anyone.
No surprise installs
Nothing installs without a one-time code.
A manager approves it, and the code changes about an hour later. The pause is on purpose. It makes it much harder for something harmful to slip on.
- Any timeAsk in TeamsOr text, if Teams is down.
- InstantlyAI sorts the everyday stuffIncluded in your monthly price.
- Within 10 minutesA real person takes the ticketDay or night. $35 flat per ticket, however long it takes.
Most ordinary requests should be fixed in 2 to 4 hours. That’s a target, not a promise. See how help works →
The offer
The Baseline Standard: everything your company needs to stop thinking about IT.
You pay monthly only for what your team uses every day. Here’s what’s in that price, and the worry each part takes off your plate.
“Another bill on top of Microsoft?”
Microsoft 365 for every employee.
“People will keep locking themselves out.”
Sign-in with face, fingerprint, or PIN.
“What do I tell the insurer?”
Company computers we look after, all set up the same way.
“Who’s watching at night?”
Microsoft 365 watched for security problems around the clock.
“We wait days for IT now.”
Instant AI help in Teams, any time, included in the monthly price. It fixes most everyday problems on the spot.
“I don’t want to be the IT person.”
The Manager Portal, inside Teams.
Also included, at no extra cost
“Which of our computers can join the Baseline setup?”
The Computer Readiness Guide.
“My team won’t use it.”
Training Built Into the Work.
“What would this actually cost us?”
Your Written Fit Check.
“We’ll be locked in.”
The Clean Handover Promise.
$45 per user per monthFor someone on a computer, or $25 per user per month on a phone only. Microsoft 365 license included. Annual commitment, paid monthly.
Only when you need a person
A real person within 10 minutes, day or night.
$35 flat per ticket, only when you need one. It isn’t in the monthly price.
Our promises
Three promises, so the risk sits with us, not you.
Switching, waiting, and getting stuck are what make people put this off. Each promise takes one of those risks off your plate and puts it on ours.
The Switch Promise
Nothing you rely on gets switched off early.
Not until its replacement works and you’ve said yes.
The 10-Minute Promise
A real person within 10 minutes, day or night.
Once a request becomes a ticket, at $35 flat. Before that, the AI assistant helps instantly, and that’s in the monthly price.
The Clean Handover Promise
Your stuff stays yours.
If you leave, everything goes to you or your next IT company.
Proof you can check today
Hiring someone is a form your office manager fills in.
A manager adds a person, and the portal can start setting up their account in less than 30 seconds. Microsoft may take a few minutes to finish it.
One real IT bill, side by side.
A local IT company billed one business $4,121.75 a month. The same 35 people on Baseline come to $1,575, or $2,204.43 keeping that bill’s backup, network equipment, and remote access. Even with 54 tickets a month at $35 per ticket, they’d still pay less. Your numbers will differ.
- A name. This becomes their company sign-in.
- How they work. At a computer, or only on a phone. That sets their price.
- A cell number. Their setup steps arrive by text before day one.
The real screen for adding a person. The person in it is made up.
The honest answers
What usually stops people, and what’s actually true.
Both doubts are fair. If yours isn’t here, the questions page has more.
“Switching will be a nightmare.”
- Why it feels true
- Every IT change you’ve lived through broke something.
- What’s true
- We build the new setup while your old one keeps working. You move what you want, when you want. There’s no deadline.
“$35 a ticket for a person sounds like a catch.”
- Why it feels true
- Per-request charges usually mean surprise bills.
- What’s true
- It’s flat. Same $35 a ticket whether it takes five minutes or five hours.
Your next step
Get your free Fit Check.
Two minutes of questions, and your price is on screen straight away. Save, print, or email it. It’s yours whatever you decide.
The Fit Check is useful whatever you decide: all in, just Microsoft 365 and fast help, or not Baseline at all.
What happens after you click
- Five quick questions. “Not sure” never counts against you.
- Get your Fit Check right away, with your price. Save, print, or email it.
- If you want to talk it through, book a 30-minute call.
P.S. Your team gets instant AI help, and a real person within 10 minutes when they need one, at $35 a ticket, day or night. You stop being the IT person. The Fit Check is free.